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EPY: W4 PDF - Unable to Edit or Submit W4 PDF as the Submit Button Is Missing and Odd Data Appears at the Bottom of the Template (Doc ID 2873956.1)

Last updated on AUGUST 19, 2022

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


W-4 PDF for Federal or State Tax Withholding, once downloaded, is not working correctly.  The Radio Buttons are not editable for Marital Status.  The Submit button is completely missing from the form for all browser types and there is a bunch of nonsense data appearing on the bottom of the Template, on the same row where you would normally see the Submit Button.

In this state, it is not useable by employees.

Note: This is not reproduceable in DEMO.


Steps to Produce

1. Navigation: Fluid Home > Employee Self Service > Payroll Tile > Tax Withholding Tile
2. Choose Federal or State option
3. Click on the page with the carrot to move to the next page
4. A PDF form opens, but it is not editable nor is the submit button displaying.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
 Unfortunately, Remove-PDF-Fields is not mentioned.  The DEMO defaults it to 'False' and that is the value that is required.
Solution
References


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