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ELM 9.2: Learner Group Process Ends with Status No Success and Error Message: "PSPAL::ABORT: Unexpected Signal Received" (Doc ID 2876100.1)

Last updated on AUGUST 22, 2022

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

From Process Monitor, Learner Group Process not running to success when run for all Learner Groups. 

 

ERROR MESSAGE:
 
In the Process Monitor - Message log:


The issue can be reproduced at will with the following steps:

1. Log in as an Administrator
2. Navigate to Enterprise Learning > Learner Groups > Populate Learner Groups
3. check checkbox Run Scheduled Learner Groups with Learner Group ID blank, which will run for All Learner Groups.

Cause

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In this Document
Symptoms
Cause
Solution
References


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