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EAP: Voucher Mass Approval Attachments Count Not in Sync With Voucher Attachments Count (Doc ID 2877465.1)

Last updated on SEPTEMBER 27, 2022

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Voucher Mass Approval Attachments count not in sync with Voucher Invoice Information Attachments count. Approvers are looking for attachments and attachments are not there.

STEPS

1. User ID VP1 > Accounts Payable > Vouchers > Add/Update > Regular Entry > BU = US003, Add Voucher VA1 > Save > click Submit for Approval button

2. Invoice Information tab shows Attachments (0) > Voucher Approval Status = Pending

3. User ID APA1 > Accounts Payable > Vouchers > Approve > Mass Voucher Approval > BU = US003, Voucher ID = VA1 > click Search button

4. Search Results show Attachments (1)

 

NOTE: In the Steps above, User Details, Business Units, represent a fictitious sample (based upon made-up data used in the Oracle Demo Vision instance).  Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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