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E-UPG : Change Assistant Job Fails At Step "Updating PeopleTools Patch Information" With Error : "Cannot Find Log File - PTPATCH.LOG" (Doc ID 2880036.1)

Last updated on APRIL 28, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Microsoft Windows x64 (64-bit)

Symptoms

While upgrading PeopleTools from 8.56.16 to 8.59.08, the Change Assistant job failed at step Updating PeopleTools Patch Information with below error.

Change Assistant step shows :

 Replication Steps :

  1. Start upgrading PeopleTools from 8.56.16 to 8.59.08 using Change Assistant
  2. In Change Assistant, allow step 'Updating PeopleTools Patch Information' to run
  3. It fails, double click on the step to see the error

Cause

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In this Document
Symptoms
Cause
Solution


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