EAR 9.2: Is It Possible To Retain the Same Item Id After Processing an Overpayment Using Payment Predictor
(Doc ID 2883641.1)
Last updated on NOVEMBER 21, 2023
Applies to:
PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Can we keep the same item id after performing the overpayment through payment predictor ?
The requirement is if there is an Item having balance of $100 and received a payment of $120 and the payment is applied through payment predictor and then item needs to remain open showing a negative balance of $20.
This can be replicated in the following steps:
1. Enable payment predictor
2. Create an item of $100
3. Create a deposit of $120
4. Use payment predictor to apply payment to item
5. Expected output is to have the item open with a negative balance of $20 but the item is getting closed and an AO or OA item is getting created
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |