Expired HR Announcements Sent As HR Notification Create Unexpected Results While Trying to Access Them (Doc ID 2883942.1)

Last updated on JULY 21, 2023

Applies to:

Symptoms

When an HR Announcement is created with the delivery method of "Announcement and Notification" using the Advanced Option of setting an expiration date, the alert misbehaves once the message has expired. The announcement properly disappears from the fluid tile. The notification remains, although just the title is displayed. Clicking on the title takes the user to non-standard search page for component HCSC_ANN_DTL_FLU. The USERID and NOTIFICATION_ID are filled in and if the user interacts with the page in any way, the system hangs. The browser generates an "XML is invalid" message, the screen displays a large animated "processing" circle over the text, the Fluid header disappears. The user can only close the browser tab or possibly hit the browser back button to recover.


STEPS TO REPLICATE

1. Login PeopleSoft
2. Go to: Set Up HCM > Common Definitions > HR Notification > HR Notification > HR Notification and Create a notification
3. Set Delivery Method as Announcement and Notification
4. Set Notification Category as HR Notification.
5. In Advanced Options set an Announcement Expiry Date.
6. Save and Post.
7. Once the expiration has past, it is still been displayed in Notifications as an Alert.
8. Click its Title to review the details.
9. A search page is being displayed instead of its details.
10. Click on any location within displayed page.

Changes

Cause

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