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Text Catalog Entries Do Not Display Correct Messages for Specific Benefit Program and Plan Type in the Benefits Summary. (Doc ID 2884809.1)

Last updated on AUGUST 22, 2023

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Text Catalog entries do not display the correct message for a specific Benefit Program and Plan Type in the Benefits Summary.

The issue can be reproduced at will with the following steps:

  1. Add a new row with new text for Text ID 'ENR_BEN_PLAN', owner 'HBN', SubId 'SUMM' specifying Benefit Program and Plan Type 10. Navigation: Set Up HCM > Common Definitions > Text Catalog and Notepad > Maintain Text Catalog > Maintain Text Catalog.
  2. Sign in as Fluid Self Service User.
  3. Go Employee Self-Service > Benefits Details tile > Benefits Summary.
  4. Click on the Medical tile.
  5. Text added in the previous steps is not displaying.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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