EGL9.2:The Subject On An Alert Notification Email Is Left Empty
(Doc ID 2884902.1)
Last updated on JULY 24, 2022
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.58 to 8.60 [Release 8.4]PeopleSoft Enterprise FIN Global Components - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
Symptoms
The subject on an alert notification email is left empty
STEPS
-------------
The issue can be reproduced at will with the following steps:
1) Create a Query in Reporting Tools -> Query -> Query Manager
2) Add a new message to the message catalog. PeopleTools -> Utilities ->
Administration -> Message Catalog
3) Create an Alert Definition using your query. Enterprise Components ->
Events & Notifications -> Alerts -> Alert Definition (Either click on
Consolidated - or Don't depending on your situation)
4) Add e-mail addresses to your user if necessary. PeopleTools -> Security ->
User Profiles -> User Profiles
5) Add notification name = EOEN in the Notification Registry if you are at PT
8.58 or above. Enterprise Components -> Events and Notifications ->
Notifications Framework -> Notifications Registry
6) Run Alert. Enterprise Components -> Events and Notifications -> Alerts ->
Run Alerts
7) Check Email and see that you get no email subject.
Please see Replication screenshots for more details.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |