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EGL9.2:The Subject On An Alert Notification Email Is Left Empty (Doc ID 2884902.1)

Last updated on JULY 24, 2022

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 to 8.60 [Release 8.4]
PeopleSoft Enterprise FIN Global Components - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


The subject on an alert notification email is left empty

The issue can be reproduced at will with the following steps:
1) Create a Query in Reporting Tools -> Query -> Query Manager

2) Add a new message to the message catalog. PeopleTools -> Utilities ->
Administration -> Message Catalog

3) Create an Alert Definition using your query. Enterprise Components ->
Events & Notifications -> Alerts -> Alert Definition (Either click on
Consolidated - or Don't depending on your situation)

4) Add e-mail addresses to your user if necessary. PeopleTools -> Security ->
User Profiles -> User Profiles

5) Add notification name = EOEN in the Notification Registry if you are at PT
8.58 or above. Enterprise Components -> Events and Notifications ->
Notifications Framework -> Notifications Registry

6) Run Alert. Enterprise Components -> Events and Notifications -> Alerts ->
Run Alerts

7) Check Email and see that you get no email subject.

Please see Replication screenshots for more details.


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