Calculated Base and Deduction for Accidental Death and Dismemberment (AD/D) Benefit Plan on Paycheck Not Updated for Compensation Increase (Doc ID 2893825.1)

Last updated on NOVEMBER 09, 2023

Applies to:

Symptoms

For an employee who had a salary increase, Deduction and Calculated Base for the Accidental Death and Dismemberment (AD/D) Benefit Plan on the paycheck is still calculating based on the old rate of pay.

Steps to reproduce the issue:

     1. Enter a salary increase for an employee on Job (Navigation: Workforce Administration > Job Information > Job Data).
     2. Save.
     3. Create paysheets for the employee's pay group for a pay period ending after the effective date of the salary increase (Navigation: Payroll for North America > Payroll Processing USA > Create and Load Paysheets > Create Paysheets).
     4. Calculate the payroll (Navigation: Payroll for North America > Payroll Processing USA > Produce Payroll > Calculate Payroll).
     5. Check the Calculated Base and Deduction on the Paycheck Deductions page of the paycheck (Navigation: Payroll for North America > Payroll Processing USA > Produce Payroll > Review Paycheck).

Changes

Cause

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