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ETL 9.2 Error When Saving Workgroup or Maintain Time Reporter Data Changes - "A Fatal PeopleCode SQL Error Occurred..." (Doc ID 2895534.1)

Last updated on NOVEMBER 04, 2022

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Maintain Time Reporter Data and Workgroup  page giving  "A fatal PeopleCode SQL error occurred..."  error when inserting a row.
 
ERROR
-----------------------
"A fatal PeopleCode SQL error occurred. Please consult your system log for details."

 

Steps to replicate:
1. Login as Manager
2. Navigate to  Time and Labor > Enroll Time Reporters > Maintain Time Reporter Data.
3. Select EE
4. Try to add new Effective Date row and save
5. Error can be seen


OR

1. Login as Manager. Navigate to Setup HCM ->Product Specific -> Time and Labor-> Rules and Workgroups->Workgroups
2. Select group.
3. Insert effective dated row.
4. Change page values as needed.
5. Save.

Changes

 This error was being caused by a new App Package - SCH_RSLV_RTI_APP_PKG - trying to SQL from the PS_PTSF_INDEX table.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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