Direct Loan Attendance Cost Shows Zero on Application Financial Tab for Aid Year 2023 Originated Direct Loans (Doc ID 2896441.1)

Last updated on JANUARY 25, 2024

Applies to:

Symptoms

Direct Loans awarded for Aid Year 2023 are originated with Direct Loan Cost of Attendance of 0, as displayed on the Application Financial tab of the Manage Direct Loan Application component. If not corrected, the loan records will be sent to COD with the zero value in the <DIRECTLOANATTENDANCECOST> tag in the .xml file, causing COD to reject the records. 

The issue may only affect a subset of the loans originated, while other loans have the field populated as expected, from the Cost of Attendance on the student's budget record.

The issue can be reproduced at will with the following steps:

1. Navigate to Financial Aid > Loans > Direct Lending Management > Manage Direct Loan Application > Application Financial > Disbursement tab.
2. In the Loan Application Data section, note the Direct Loan Attendance Cost field shows 0. Note, the data displayed is stored in FED_YEAR_COA on the LOAN_ORIGNATN table.

Cause

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