E-QR: Query Generated Successfully, But Excel cannot open the file 'XXX_XXXXX_5853.xlsx' because the file format or file extension is not valid. (Doc ID 2896533.1)

Last updated on FEBRUARY 24, 2024

Applies to:

Symptoms

On : 8.59 version, Open Query

When attempting to to run a query to excel, the following error occurs:

ERROR
----------
Excel cannot open the file 'UNIT_EMOLUMEN_5853.xlsx' because the file format or file extension is not valid.
Verify that the file has not been corrupted and that the file extension matches the format of the file


STEPS
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The issue can be reproduced at will with the following steps:

1. Run any query from Query Manager
2. Query is generated successfully
3. It gets downloaded to Excel but not opening

Changes

Cause

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