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E-QR: Query Generated Successfully, But Excel cannot open the file 'XXX_XXXXX_5853.xlsx' because the file format or file extension is not valid. (Doc ID 2896533.1)

Last updated on SEPTEMBER 19, 2022

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Information in this document applies to any platform.

Symptoms

On : 8.59 version, Open Query

When attempting to to run a query to excel, the following error occurs:

ERROR
----------
Excel cannot open the file 'UNIT_EMOLUMEN_5853.xlsx' because the file format or file extension is not valid.
Verify that the file has not been corrupted and that the file extension matches the format of the file


STEPS
---------
The issue can be reproduced at will with the following steps:

1. Run any query from Query Manager
2. Query is generated successfully
3. It gets downloaded to Excel but not opening

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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