My Oracle Support Banner

'No matching buffer found for level. (15.26)' Error on Packaging Status Summary or Financial Aid Status (Doc ID 2897180.1)

Last updated on SEPTEMBER 19, 2022

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to access the packaging status summary page or the view financial aid status page for a student, the following error occurs.

The issue will likely occur only for one particular emplid or a small number, while the page functions normally in most situations.

The issue can be reproduced at will with the following steps:

  1. Navigate to Financial Aid > View Packaging Status Summary > Packaging Status Summary.
  2. Enter emplid and other parameters.
  3. Note the error displayed on the page.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.