ABMGT: View Absence Request Page Displays Group Box 9 For Takes Which Do Not Carry Balances Or Require Forecasting (Doc ID 2898042.1)

Last updated on FEBRUARY 03, 2023

Applies to:

Symptoms

The View Absence Request pages for Employee Self Service or Manager Self Service display a blank box with the title "Group Box 9" for an absence take which carries no entitlement balance and does not require forecasting, such as Jury Duty or Bereavement.

1. Employee or Manager signs in the system. 
2. Access applicable View Requests page (ESS from Time tile or MSS from Team Time tile)
3. Access an event for Jury Duty or Bereavement; any event which does not carry an entitlement balance or require forecasting
4. Scroll down the page and see a blank box with the title "Group Box 9".

Note: If the events were associated with entitled takes, this section would display the available balance.

Changes

Cause

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