ECA 9.2 : Receiving Error Messages When Clicking on Reviewed Button on Bill Plan and Revenue Plan. Bill Plan Error - "The Events for this Bill Plan do not total 100%", Revenue Plan Error - "Allocation is not equal to 100%. Correct the allocation." (Doc ID 2900673.1)

Last updated on JANUARY 25, 2023

Applies to:

Symptoms

When attempting to click on the "Reviewed" button on Bill Plan and Revenue Plan, the following messages are showing up.

Replication Steps:

1. Create a Contract with an amount-based contract line for $10,000 with Account 'XXXX'.
2. Process billing and revenue.
3. Now the user noticed that felt that the account used in the accounting distribution is incorrect for the contract line.
4. The user added an amendment to amend the contract to have the contract amount as $0 to reverse the entries.
5. The amendment in #4 was completed with retro billing and retro revenue options as checked.
6. Then Accounting distribution was corrected for the contract line to have the right Account 'YYYY'.
7. A contract Amendment was done to add the amount of $10000 to the contract line.
8. Amendment was completed.
9. The billing plan and revenue plan statuses go to "Action Required". (Check Navigations: Customer Contracts > Schedule and Process Bulling > Define Billing Plan, Customer Contracts > Schedule and Process Revenue> Define Revenue Plan)
10. When clicking on the "Reviewed" button on the Bill Plan or Revenue Plan, the above messages are seen in the popup dialog.

Changes

Cause

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