SFP: PLUS and Grad PLUS Item Type Missing in Group Data Entries After Loading Disbursement Information from SFP (Doc ID 2902970.1)

Last updated on JANUARY 25, 2024

Applies to:

Symptoms

On the Group Line Entry tab of the Create Group Data entries component, the data in the item type field is missing for PLUS and Grad PLUS Item types corresponding to item types received in a disbursement information file sent from SFP. 

The issue can be reproduced with the following steps:

1. Navigate to Campus Community > Student Fin Planning Interface > Process SFP Messages, and run the process for an incoming Disbursement Information file from SFP.
2. Navigate to Student Financials > Charges and Payments > Group Processing > Create Group Data entries. 
3. Locate the group containing the entries corresponding to one or more PLUS or Grad PLUS sent from SFP in step 1. 
4. Go to Group Line entry tab and the row for the item types, and note the data in the item type field is missing. 

Changes

Cause

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