EAP: Unable to Change the Payment Method After Cancelling the Payment With Reissue Payment Option Error "The PO Distribution line referenced by this distribution line has been closed or cancelled. (7030,2000)" (Doc ID 2904735.1)

Last updated on JULY 24, 2024

Applies to:

Symptoms

The payment done for a voucher (tagged to a purchase order) was cancelled with "Re-Open Voucher(s)/Re-Issue" option and the payment posting process was run.
When trying to change the payment method for the reissued payment on payment term tab of the regular entry component, receiving the below error:

Steps to replicate:

1.  Create a new Purchase order.
      Menu > Purchasing > Purchase Orders > Add / Update POs.

2.  Dispatch the Purchase order.

3.  Create anew voucher by copying the purchase order created above.
     Menu-> Accounts Payable > Vouchers > Add/Update >Regular Entry.

4.  Run the pay cycle and post the payment.
     Menu > Accounts Payable >  Payments> Pay Cycle Manager.
     Menu > Accounts Payable > Batch Processes > Payment posting.

5.  Now close the purchase order.
     Menu > Purchasing > Purchase Orders > Reconcile POs > Close Purchase Orders.

6.  Cancel the payment and run the payment posting process.
     Menu > Accounts Payable > Payments > Cancel/Void Payments > Payment Cancellation.
     Menu > Accounts Payable > Batch Processes > Payment posting.

7.  Now try to update the payment method on the reissued payment. Receiving the error mentioned above.
      Menu-> Accounts Payable > Vouchers > Add/Update >Regular Entry.

Changes

Cause

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