My Oracle Support Banner

First operand of . is NULL, when Click 'Add Contact' Button in Company Directory - Profile Info, Even If it's Turned Off in Chart and Profile Settings. (Doc ID 2904801.1)

Last updated on JUNE 06, 2023

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In Company Directory > Profile Info > Add Contact button is present even if it's turned off in Chart and Profile settings for Fluid Company Directory.

Clicking this button gives PeopleCode error.


The issue can be reproduced at will with the following steps:
1. Navigation: Set Up HCM > Common Definitions > Org Chart Viewer > Chart and Profile Settings > Profile Content tab
2. On 'Employee Personalizations' section deselect the following:
    - Additional Contacts
    - Go to Define Additional Contact Types
    - My Profile Links
    - Show My Links Shortcut Icon
    - Personal Statement
3. Save the page.
4. Navigation: Manager Self Service > Company Directory > View My Profile
5. On 'Profile' page click '+' (Add) button on 'Contact Information' section.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.