Life Plan Card Does Not Display on Fluid Benefit Enrollment Page for New Hires
(Doc ID 2905151.1)
Last updated on NOVEMBER 10, 2023
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When a newly-hired user tries to enroll in benefits using Fluid Self Service Benefits Enrollment, the Plan Type 20 Life Plan tile does not display.
Steps to reproduce the issue:
1. Run Benefits Administration to prepare a Benefits Administration Event for a newly-hired employee (Navigation: Benefits > Manage Automated Enrollment > Events > Run Automated Event Processing).
2. New employee logs in and navigates to Employee Self Service homepage > Benefit Details tile > Benefits Enrollment tile.
3. See that no tile displays for the Plan Type 20 Life Plan.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |