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E-AS: Appserver Domain Boot Hung Up And Failed With “Tmboot: CMDTUX_CAT:827: ERROR: Fatal Error Encountered; Initiating User Error Handler” (Doc ID 2905872.1)

Last updated on NOVEMBER 03, 2022

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 to 8.60 [Release 8.4]
Information in this document applies to any platform.

Symptoms

Appserver domain boot procedure initiated and hung up for more than 10 mins, finally it fails with below error message. 

exec PSWATCHSRV -o ./LOGS/stdout -e ./LOGS/stderr -A -- -ID 221302 -D TESTSERV -S PSWATCHSRV :

process id=13894 ... Started.

exec PSAPPSRV -o ./LOGS/stdout -e ./LOGS/stderr -s@psappsrv.lst -- -D TESTSERV -S PSAPPSRV :

process id=13895 ... Started.

exec PSAPPSRV -o ./LOGS/stdout -e ./LOGS/stderr -s@psappsrv.lst -- -D TESTSERV -S PSAPPSRV :

process id=13957 ... Started.

exec PSAPPSRV -o ./LOGS/stdout -e ./LOGS/stderr -s@psappsrv.lst -- -D TESTSERV -S PSAPPSRV :

CMDTUX_CAT:1863: INFO: Process ID=14010 Assume failed (timeout).

tmboot: CMDTUX_CAT:827: ERROR: Fatal error encountered; initiating user error handler 

 

Replication Steps

----------------------

1. Navigate through command line to “$PS_HOME/Appserv” directory

2. Invoke “psadmin.exe”

3. Choose option 1 for appserver

4. Choose option 1 to boot a domain

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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