E-AS: Appserver Domain Boot Hung Up And Failed With “Tmboot: CMDTUX_CAT:827: ERROR: Fatal Error Encountered; Initiating User Error Handler”
(Doc ID 2905872.1)
Last updated on APRIL 10, 2024
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.57 to 8.60 [Release 8.4]Information in this document applies to any platform.
Symptoms
Appserver domain boot procedure initiated and hung up for more than 10 mins, finally it fails with below error message.
exec PSWATCHSRV -o ./LOGS/stdout -e ./LOGS/stderr -A -- -ID 221302 -D TESTSERV -S PSWATCHSRV :
process id=13894 ... Started.
exec PSAPPSRV -o ./LOGS/stdout -e ./LOGS/stderr -s@psappsrv.lst -- -D TESTSERV -S PSAPPSRV :
process id=13895 ... Started.
exec PSAPPSRV -o ./LOGS/stdout -e ./LOGS/stderr -s@psappsrv.lst -- -D TESTSERV -S PSAPPSRV :
process id=13957 ... Started.
exec PSAPPSRV -o ./LOGS/stdout -e ./LOGS/stderr -s@psappsrv.lst -- -D TESTSERV -S PSAPPSRV :
CMDTUX_CAT:1863: INFO: Process ID=14010 Assume failed (timeout).
tmboot: CMDTUX_CAT:827: ERROR: Fatal error encountered; initiating user error handler
Replication Steps
----------------------
1. Navigate through command line to “$PS_HOME/Appserv” directory
2. Invoke “psadmin.exe”
3. Choose option 1 for appserver
4. Choose option 1 to boot a domain
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |