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In Open Enrollment, Life Plan Types Are Displaying an After Tax and Pay Period Cost for the Waive Options (Doc ID 2907601.1)

Last updated on APRIL 30, 2024

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In Open Enrollment, the Waive Option for Life Plan Types are displaying an After Tax and Pay Period Cost when there should be none.

Steps to reproduce the issue:

     1. Employee navigates to Employee Self Service homepage > Open Enrollment tile > Benefits Enrollment step.
     2. Employee select Supplemental Life, Supplemental Child Life, or Supplemental AD&D tile(s).
     3. After Tax Cost and Pay Period Cost: are displayed on the Waive Option

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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