On the Fluid Benefits Enrollment Summary, Selection of a Plan Type Tile on Which a Dependent with a Rider/Court Order Is Covered Produces Error: Class Row: assumed property BNE_COMPARE_WRK is not a valid record name. (Doc ID 2910804.1)

Last updated on APRIL 30, 2024

Applies to:

Symptoms

When there is an active Rider/Order on a dependent and the corresponding Plan Type tile is selected on Benefits Enrollment, the following error occurs:

ERROR
-----------------------
Class Row: assumed property BNE_COMPARE_WRK is not a valid record name.

Steps to reproduce the issue:

     1. Add a Rider/Order to a dependent that is already covered for Medical (Navigation: Benefits > Employee/Dependent Information > Update Dependent/Beneficiary).
     2. Employee navigates to Employee Self Service homepage > Open Enrollment tile > Benefits Enrollment step.
     3. Click the Medical tile.
     4. Error is triggered.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.