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Award Validation Limits Unsubsidized Loan Item Types to Subsidized Yearly Aggregate Maximum Rather Than the Combined Sub/Unsub Maximum; Amounts Show Reduced/Canceled on Assign Awards to Students with Edits 9410/9129 in 'Messages' Link (Doc ID 2916263.1)

Last updated on JUNE 11, 2024

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When awarding or packaging students with a Direct Unsubsidized (Unsub) Item Type(s), the Item Type amount is being limited to the yearly aggregate limit for Subsidized (Sub) loans, rather than the allowed combined Sub/Unsub limit. For example, a dependent first year student is only awarded up to 3500 in Unsub, instead of the expected 5500 amount.

Depending on the amount of Sub packaged prior to Unsub, the Unsub item type will either be partially or completely reduced after award validation. The 'messages' link sub-page corresponding to the Unsub item type will either show edit 9410 (when the amount is > 0, but less than expected) or 9129 (when the amount is completely reduced to 0).

There are three different specific scenarios in which the issue has been experienced:

The issue can be reproduced at will with the following steps:

  1. Navigate to Financial Aid > Awards > Award Processing > Assign Awards to a Student > Student Aid Package.
  2. Enter a Packaging Plan ID for a plan containing the Unsub Item Type., or manually enter the Unsub Item Type (sequenced after the Sub item type, if the student is eligible for Sub). 
  3. Click 'Retrieve' (to process the packaging), or complete the manual entry and click 'Validate'.
  4. Note the Unsub amount is less than expected, and click the ''Message' link to verify the validation edit detail.

Cause

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In this Document
Symptoms
Cause
Solution
References


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