ECA 9.2: Billing Plan Navigation Within Billing Plan Lines Brings a Hidden Tab Billing Fee Worksheet Even Though the Fee Is Not Applicable. (Doc ID 2916557.1)

Last updated on SEPTEMBER 18, 2023

Applies to:

Symptoms

Billing Plan navigation within Billing Plan lines brings a hidden tab Billing Fee Worksheet even though the fee is not applicable.

Replication Steps:
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1. Create a standard contract with amount and rate-based contract lines. (Customer Contracts - Create and Amend - Define contract info)
2. Assign appropriate bill plans to lines like B101 (for amount-based contract line, B102 (for rate-based contract line) etc.
3. Now go to the contract general tab - Click on Bill plans link, now click on the first bill plan B101 go to the Bill plan line, and click on the next arrow and it takes the user to the next bill plan associated with the rate-based contract line. Notice that the Billing Fee worksheet tab will appear. This is incorrect.
4. Now come back to Bill plan and click directly on Bill plan B102 Billing fee worksheet does not appear. This shows the Billing Fee worksheet appears in error.

Replication

 

Cause

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