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Chatbot: Date Format Issue in Absence Skill (Doc ID 2921932.1)

Last updated on JULY 21, 2023

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


The absence chatbot is considering incorrect dates, When entering 10 Mar, it resolves to 01 March.

Steps to reproduce the issue:
1. Login as an employee and launch Absence Assistant
2. select Apply for an absence
3, When does your absence begin? (for e.g. 15 Apr 2019, today), Type --> 10 Mar
4. When does your absence end? (for e.g. 15 Apr 2019, today), Type --> 10 Mar
5. Wait for the Bot to confirm the dates.


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