My Oracle Support Banner

GP SGP:CPF PROCESS Fails with Error:ORA-00001: unique constraint (SYSADM.PS_GPSG_CPFP_TAO) violated (Doc ID 2922803.1)

Last updated on JULY 21, 2023

Applies to:

PeopleSoft Enterprise HCM Global Payroll Singapore - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When running Create CPF-PAL Internet SGP process, the process fails with following error in the Log file:

Steps to replicate the issue:
1. Ensure employee's citizenship status is Foreign ID Card Holder as of or prior to 1 Apr 2022,Workforce Administration--Personal Information--Citizenship--Identification Data SGP
2. Terminate employee as of 23 Apr 2022,Workforce Administration--Job Data
3. Run and Finalize Apr 2022 payroll, Global Payroll & Absence Mgmt--Absence and Payroll Processing--Calculate Absence and Payroll
4. Make employee as Permanent Citizen, Enter PR date = 22 Apr 2022, Workforce Administration > Personal Information > Citizenship > Identification Data SGP
5. Run and finalize Offcycle Payroll for Apr 2022 (provide cpf ordinary wages contributions as additional payments ),Global Payroll & Absence Mgmt--Absence and Payroll Processing-- Off Cycle--Off Cycle      On Demand
6. Run CPF Reporting Data Process (Run to success), Global Payroll & Absence Mgmt > Authority Correspondence > Create CPF Reporting Data SGP
7. Run CPF PAL Process (Run to No Success), Global Payroll & Absence Mgmt > Authority Correspondence > Create CPF-PAL Internet SGP




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.