When Merging Applicants the Attachments That Are Specific To a Job Opening Are Assigned To All Job Openings Causing Duplicates.
(Doc ID 2925049.1)
Last updated on JULY 21, 2023
Applies to:
PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When merging applicants, attachments defined specific to a job opening should remain the same instead of be attached to all avoiding duplicate attachments.
Steps to reproduce the issue:
- Login to PeopleSoft as Recruiting Manager.
- Go to: Recruiting > Search Applicants and search for an Applicant with two profiles: External Applicant and Employee (Internal)
- Employee should have Attachments for a specific Job ID and another for All, p.e. Transcript type.
- External should have Attachments for a specific Job ID and another for All.
- Go to Recruiting > Administration > Process Duplicate Applicants > Process Duplicate Applicants and Create a New Search to find the External and Internal records.
- Go to Merge Applicants page.
- Set Source: Internal Applicant.
- Set Target: External Applicant
- Click Add Applicant.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |