When Adding New Customer Checking Financial Sanctions Confirmed Flag Requires Reason Code 'Financial Sanctions Reason Code is required. (9030,177)' (Doc ID 2925265.1)

Last updated on FEBRUARY 01, 2023

Applies to:

Symptoms

Cannot check confirmed flag without providing reason code. This message is displayed:

The issue can be reproduced at will with the following steps:

Setup:

1. At Installation Option, overall tab, Financial Sanctions Options: Check Enable in Treasury Settlements. Procure to Pay: Enabled at Installation and Order to Cash: ‘Enable at Install’. Navigation: Menu > Setup Financials/Supply Chain > Install > Installation Options

Steps:

1. Create new customer and save it. Menu > Customers > Customer Information > Create Customer Information
2. Now go back to Financials Sanctions and unchecked confirmed flag and inform Reason Code and save it.
3. Now check confirmed, clear up Reason Code and save it. Getting the message:
   'Financial Sanctions Reason Code is required. (9030,177)
   If the Confirmed checkbox is changed, you must provide a reason why the change was made.
   Also, the user is not allowed to blank out an existing reason code. Only the automated screening processes can reset the reason code'

Changes

Cause

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