My Oracle Support Banner

E-ES: No Search Results Returned. Error in IB errorLog.html is "User ##### not authorized to invoke Service Operation GETSECURITYVALUES_GET. (158,536)" (Doc ID 2926870.1)

Last updated on APRIL 24, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.


After a recent PeopleTools and Elasticsearch upgrade, no results returned when searching. In the Integration Broker Gateway log file (errorLog.html) normally located at:


The following error occurs:


The above error is false because the user does indeed have the required permission lists for the service operation GETSECURITYVALUES_GET, which are:

PTPT1000    PeopleSoft User
PTPT3300    Search Server


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.