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E-ES: No Search Results Returned. Error in IB errorLog.html is "User ##### not authorized to invoke Service Operation GETSECURITYVALUES_GET. (158,536)" (Doc ID 2926870.1)

Last updated on APRIL 24, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

After a recent PeopleTools and Elasticsearch upgrade, no results returned when searching. In the Integration Broker Gateway log file (errorLog.html) normally located at:

<PS_CONFIG_HOME>\webserv\peoplesoft\applications\peoplesoft\PSIGW.war\WEB-INF

The following error occurs:

 

The above error is false because the user does indeed have the required permission lists for the service operation GETSECURITYVALUES_GET, which are:


PTPT1000    PeopleSoft User
PTPT3300    Search Server

Cause

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In this Document
Symptoms
Cause
Solution
References


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