EPY: Retro Transaction Created in Manager Self Service Does not Generate Trigger.
(Doc ID 2930169.1)
Last updated on APRIL 15, 2024
Applies to:
PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
A retro pay rate change via JOB data creates a retro trigger in the 'Request and Trigger Summary' page.
But the same transaction via MSS(Manager Self Service), does not create the trigger.
Steps to reproduce the issue
1. Navigate to MSS > Update team information > Transfer.
2. Select the employee.
Mark reason as 'Salary adjustment' and provide a date prior to an existing row.
Provide a value to the 'New amount '
3. Submit this transaction.
4. This goes for approval.
5. After transaction has been approved, Navigate to Payroll for North America > Retroactive Payroll > Retro Pay > Process and Review request > Request and Trigger Summary.
No trigger has been generated.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |