GP UK: Auto-Enrolment Process Causes Incorrect Results For Inter-Company Transfers (Doc ID 2931655.1)

Last updated on MARCH 03, 2023

Applies to:

Symptoms

This issue has been identified in relation to the order of the Pay Groups in the Calendar Group configuration.
During an inter-company transfer, when an employee is in Pay Group 1, then transfers to Pay Group 2 - this being the order of the Pay Groups in the calendar group, the resulting update for an ICT case will be correct.
However, if the employee transfers from Pay Group 2 to Pay Group 1, the resulting update will not be correct since the max process order will be pay group 2.

This means that the pension events that will be updated will be in the incorrect Pay Group.

Steps to replicate the issue:

1. Navigate to Global Payroll & Absence Mgmt > Absence and Payroll Processing > Define Calendars > Calendar Groups > Calendar Group and set up the calendar having Pay Group 1 before Pay Group 2.
2. Navigate to Global Payroll and Absence Mgmt> Absence and Payroll Processing> Calculate Absence and Payroll and run the payroll.
3. Navigate to Global Payroll & Absence Mgmt > Absence and Payroll Processing > Review Absence/Payroll Info > Results by Calendar > Calendar Results and select an employee from Pay Group 1.
4. Navigate to Navigation > Main Menu > Workforce Administration > Job Information > Job Data and the Intercompany transfer row to pay group 2.
5. Navigate to Navigate to Global Payroll and Absence Mgmt > Payee Data > Pension Information > Assign Scheme GBR > Assign Scheme GBR and run the pension process in Final mode;
    -  Expect the TRANSFER event to be added;
    -  Run the pension process again;
    -  Expect the postponement event to be added – note both events are against the new Pay Group – this is correct.
    -  Delete pension events to reset the employee back to what it was.
6. Navigate to Global Payroll and Absence Mgmt> Absence and Payroll Processing> Calculate Absence and Payroll and run the payroll and process with Cancel option.
7. Navigate to Global Payroll & Absence Mgmt > Absence and Payroll Processing > Define Calendars > Calendar Groups > Calendar Group and change the calendars around - Pay Group 2 before Pay Group 1.
8. Navigate to Global Payroll and Absence Mgmt> Absence and Payroll Processing> Calculate Absence and Payroll and run the payroll again.
9. Navigate to Navigate to Global Payroll and Absence Mgmt > Payee Data > Pension Information > Assign Scheme GBR > Assign Scheme GBR and run the pension process.
10. No TRANSFER event added – this is incorrect;

Changes

Cause

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