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E-CLOUD: Import Mid-Tier in Cloud Manager Fails on Step: Crawl Linux MT Instance with Error: JSONObject["ssh_authorized_keys"] not found (Doc ID 2932060.1)

Last updated on MARCH 03, 2023

Applies to:

PeopleSoft Cloud Manager - Version 14 and later
Information in this document applies to any platform.


Importing a mid-tier instance for the Application Server and Process Scheduler into Peoplesoft Cloud Manager (CM) 14 fails on Step: Crawl Linux MT Instance. 

NOTE: This issue has been found to occur on custom Linux images running mid-tier components. The error happens even with the Cloud Manager SSH public key already existing in the node that is being imported.

The following error can be seen on the psp.log from /home/psadm2/psft/pt/<pt release number>/appserv/APPDOM/LOGS directory:

 ERROR [] - Error: org.json.JSONException: JSONObject["ssh_authorized_keys"] not found.

The same error can also be seen on the Import page for the step that fails.


The issue can be reproduced at will with the following steps:

1. Copy the Cloud Manager SSH public key to all the nodes that will be imported.

2. Log into Cloud Manager and then select the Environment tile.

3. Click on the Import Environment button.

4. Click the Add Node button and provide the instance information for the import.

5. Check the Import status and notice that the process fails on Step: Crawl Linux MT Instance.





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