GP MEX: CFDI Xml File Is Rejected By SAT With the Error Message: "The Sum Of The Amounts Of The Attributes TaxAmount And ExemptAmount Is Not Greater Than Zero".
(Doc ID 2934160.1)
Last updated on MAY 08, 2023
Applies to:
PeopleSoft Enterprise HCM Global Payroll Mexico - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
CFDI XML file has been rejected by SAT with the following response:
Steps to reproduce the issue
- Calculate a Calendar Group with retro calculation where the retro adjustments results in zero for the employee.
- Finalize the Calendar Group.
- Navigate to Global Payroll & Absence Mgmt > Payslips > Create/Print Payslips MEX and generate the CFDI file.
- Send the CFDI XML file to to SAT and it will be rejected.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |