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Onboarding Template Assignment Is Not Working As Expected For Action Reason Criteria (Doc ID 2934611.1)

Last updated on MARCH 17, 2023

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


Onboarding Template Assignment is not working as expected for Action reason criteria and sending incorrect email to employee.Onboarding template should not be assigned to employee when action reason not matched with the job data.

Steps to reproduce the issue:
1. Enterprise components > Activity Guide Composer > Activity guide utilities > Activity Guide Composer Template assignment> Add Action reason criteria
2. And add last row includes a template without any criteria to match on.
2. Add a person with a different Action reason mentioned above (Workforce Administration > Personal Information > Add A Person)
3. Employee getting assigned with onboarding event and receiving onboarding email.




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