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Transcripts Are Not Showing Attempted And Earned Hours For The Term (Doc ID 2935364.1)

Last updated on MARCH 15, 2023

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


When running transcripts and a student is enrolled in Spring 2023, the earned, attempted and point columns are blank. The attempted hours are included in the overall total at the end of the transcript.


The issue can be reproduced at will with the following steps:
1. Locate a student enrolled in Spring 2023
2. Navigate to Records and Enrollment -> Transcript -> Process Transcripts
3. Run the transcript for the student
4. Note that the hours and points are blank for Spring 2023



Cause

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In this Document
Symptoms
Cause
Solution


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