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E-RD: "This Page Can't Be Found" Error When First Post Attempt Fails Before Midnight Followed By Success After Midnight (Doc ID 2937135.1)

Last updated on MAY 05, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.

Symptoms

Report distribution failed first attempt to post just prior to midnight datetime change, and then successfully posting the same report just after the datetime change causes error when attempting to access the specific posted content,
 
Related Error Shown:

This page can't be found


The issue can be reproduced with the following steps:
1. Submit process request to web destination from any page normally
2. Initial posting attempt fails by one of the load balanced web servers
3. Date changes and posting is successful by other load balanced web server
4. Access link in Report Manager/Process Monitor to view output
5. Observe error
 


Cause

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In this Document
Symptoms
Cause
Solution
References


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