EEX 9.2: On Fluid Expense Approval - Line Level Expense Exceptions Are Shown Even When No Exception Exist (Doc ID 2938029.1)

Last updated on MARCH 30, 2023

Applies to:

Symptoms

On fluid expense approval page, line level expense exceptions are shown when no exception exists.

Attachments are set for only header level. Then when an expense report is created with a header attachment and submitted for approval, approvers see exceptions on the line level as "no receipt". This exception should not exist, and only the header receipt is required.

STEPS
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1. Expense Installation - setup for only header level attachments (Set Up Financials / Supply Chain – Install – Installation Options – Expenses)
2. Expense Business Setup - US001 (Set Up Financials / Supply Chain – Business Unit Related – Expenses – Expenses Definition)
Receipt Required – Always, Minimum Amount $0
Enforce Receipt – Yes
Header Receipt for All Lines – Yes
3. Create an expense report (Home - Employee Self Services - Expenses Tile - Create an Expense Report).
Attach Receipt on header level
on line level - no receipt = yes
4. Log out and login as an approver.
5. Click on the Approvals tile (Home - Employee Self Services - Approvals) and navigate to Expense Reports. Click on the above expense report that is submitted. It shows there are exceptions. Click on the exceptions link. Shows that there is no receipt at the line level.

Changes

Cause

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