My Oracle Support Banner

Get an Error "Shipping Address State XX and default Ship To State xx are not the same on Line 1, Shipping 1" when Saving the Requisition if the One Time Address is not Included. (Doc ID 2938308.1)

Last updated on APRIL 20, 2023

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 and later
Information in this document applies to any platform.


Get an error when saving the requisition if the one time address is not included

Note: In the Replication Steps, User Details / Company Names / Addresses / Emails / Telephone Numbers / Etc. are fictitious (based upon made-up data used in the Oracle DEMO Environments), any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

The issue can be reproduced at will with the following steps:

      1. Navigate : eProcurement > Administer Procurement > Maintain System Users and Roles > Role Action Name
            Disable NO_ONETIME_SHIPTO Role Action
      2. Login as VP1
      3. Navigate : eProcurement Tile > Create Requisition Tile
            Add an express item
            Go to Schedule page
            Enter one time address
            Click Done
      Note : Do not Save, Log out,
      4. Login as different User
            Add an item in Express Entry
            Go to Check out page
            Click Submit
      Note : User did not enter one time address
      Issue : Receive the error


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.