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Users Are Being Logged Out Within Self Service When Clicking A Result From Fluid Class Search (Doc ID 2940334.1)

Last updated on MAY 31, 2023

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


After upgrading to PUM 17 and PT 8.57, the URL when clicking on the Class Search and enroll is the admin URL not the SS URL, which then logs the student out of self service and redirects to the admin log in page.


The issue can be reproduced at will with the following steps:
1. Login to self service
2. Click on the Manage Classes tile
3. Click on Class Search and Enroll
4. Search a class to get to the class search results
Here you can either inspect the URL behind the classes to show the admin sub domain, or you can click on a class and be logged out.



Cause

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In this Document
Symptoms
Cause
Solution
References


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