E-PTF: When Executing a Script the Script Fails on the File.Downoad Step with an Error: Fatal error trying synchronization, not possible to access to the hooked browser.
(Doc ID 2940364.1)
Last updated on JUNE 30, 2023
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.59 and laterInformation in this document applies to any platform.
Symptoms
While executing a PTF script, File.download step does not execute as expected.
When trying to download a file from the PeopleSoft page, it tries to save the file on the local machine but does not save it. It waits on the Save page and errors out.
ERROR
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Fatal error trying synchronization, there is not possible to access to the hooked browser.
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Fatal error trying synchronization, there is not possible to access to the hooked browser.
The issue can be reproduced at will with the following steps:
1. Launch PTF client.
2. Record a test script that includes a File.Download step.
3. Execute the test script.
4. Observe the synchronization error message.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |