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GP Mexico: It Is Not Allowed Employee's RFC With Ñ Or &. (Doc ID 2940416.1)

Last updated on JUNE 26, 2023

Applies to:

PeopleSoft Enterprise HCM Global Payroll Mexico - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


System does not allow to update employee's RFC with a content that has a Ñ  or &, showing the following error message:


Steps to reproduce the issue:

1. Navigate to Menu > Workforce Administration > Personal Information > Biographical > Update Person
2. Add the National ID:

Country: MEX

National ID Type: Treasure Department

National ID: Add a National ID starting with Ñ or &, following the format ZZZZ999999@@@


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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