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Few Steps In On Boarding Activity Guide Is Displaying Visited Status Instead Of Complete (Doc ID 2940462.1)

Last updated on APRIL 12, 2023

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Few steps in onboarding is displaying Visited status instead of complete

Steps to reproduce the issue:
-----------------------------
1. Navigate to Employee Self Service > Access Onboarding tile
2. When user viewed videos and clicks next , the step does not change to Complete , instead it stays with Visited. Customer does not want to use Mark Complete button
3. The following steps are also not changed to complete status automatically after user action.
   a) For the Attachment step, Add Attachment and Save. Step changed to visited instead of complete.
   b) Add a new degree under Degrees , Click next. Degrees step changed to visited instead of complete.
   c) Add a new competency and submit for approval , Click next. Competencies step changed to Visited instead of complete.
   d) Add new licenses and Certifications , Click next. Step changed to visited instead of complete.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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