HECS Reconciliation Reverses the Upfront Discount And Applies A Deferral For An Amount Equal To the Reversed Discount When An Enrollment Has a Liability Status Not Equal to 202 (Doc ID 2946768.1)

Last updated on JANUARY 26, 2024

Applies to:

Symptoms

A student receives an Up Front HECS Discount.  One or more enrolled classes has a liability status that is not 202 - HECS Up-Front Discount.  The student pays their charges prior to the census date.  When the HECS Reconciliation is run, the discount is reversed from the student account.  A HECS Deferral is posted for the amount of the reversed discount.

When a student has a liability status of 202, and has paid their charges prior to census date, the discount should not be reversed. 

The issue can be reproduced at will with the following steps:

1.  Navigate to Student Financials, Tuition and Fees, Australian Loan Processing, Process HECS Reconciliation;
2.  Select a run control;
3.  Populate the run control for one emplid and term, and specify the appropriate census date range;
4.  Submit the process to the process scheduler;
5.  Navigate to Student Financials, View Customer Accounts;
6.  Select the student;
7.  Review the HECS account for the term HECS Reconciliation was run;
8. Note the HECS discount had been reversed and a HECS Deferral has posted for the amount of the HECS Discount that was reversed.
   
   

Cause

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