Suspended Prior Year ISIR Due to Search/Match Loads When Subsequent Year ISIR Passes Search Match (Doc ID 2947580.1)

Last updated on JANUARY 25, 2024

Applies to:

Symptoms

A student had a suspended ISIR record from a prior aid year due to not passing the Search / Match setup. In one example, the student did not match the Date of Birth (DOB) search match setup.  The student had a subsequent ISIR for current aid year that met the Search / Match setup and was successfully loaded.  When the ISIR Load process was next ran for the prior aid year, the student's ISIR successfully loaded, even thought the Search / Match was not met on that record.

The issue can be reproduced at will with the following steps:

1. Navigate to Financial Aid, File Management, ISIR Import, 20nn-20nn Suspense Management, ISIR Suspense Management nn/nn, where nn refers to the current Aid Year;
2. Select an emplid whose ISIR load from the prior aid year failed due to not meeting the Search Match criteria;
3. Click the 'Process ISIR' button, and note the ISIR successfully loads;
4. Navigate to Financial Aid, File Management, ISIR Import, 20yy-20yy Suspense Management, ISIR Suspense Management yy/yy, where yy refers to the previous Aid Year;
5. Select the same emplid as in Step 2;
6. Click the 'Process ISIR' button and not the ISIR successfully loads when the Search Match criteria are not met.
   
   
   

Changes

Cause

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