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Error Encountered "Attachment failed to download. (18036, 10014) File not found. (18036, 10012)" (Doc ID 2948095.1)

Last updated on JUNE 30, 2023

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 and later
PeopleSoft Enterprise SCM eProcurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


On : 9.2 version, General

Error encountered after deleting attachment in Quick Invoice Entry page.

Error is displayed upon saving a voucher. Prior to saving, attachment is deleted then "CANCEL" is clicked. Attachment is pulled up again and this time, "OK" is clicked after deletion.


1. Navigate to Main Menu > Financials > Accounts Payables > Vouchers >Add/Update Voucher > Quick Invoice Entry
2. Open an existing voucher without attachment
3. Click on Attachments,
4. Add an attachment
5. And save the voucher
6. Click on Attachments link,
7. Delete the attachment
8. And click Cancel (Next to refresh button)
9. Click on Attachments link in the Invoice Information tab,
10. Delete the attachment
11. And click Ok
12. Save the voucher


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