E-PIA: / E-INSTALL: Error "THE SITE BOOTED WITH INTERNAL DEFAULT SETTINGS BECAUSE THE WEBPROFILE WAS NOT FOUND IN THE DATABASE" When Opening the PeopleSoft Login Page of a Refreshed Environment
(Doc ID 2948536.1)
Last updated on JUNE 29, 2023
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.59 and laterInformation in this document applies to any platform.
Symptoms
When opening the PeopleSoft login page of a refreshed environment, the following error is observed in the browser.
Error:
"THE SITE BOOTED WITH INTERNAL DEFAULT SETTINGS BECAUSE THE WEBPROFILE WAS NOT FOUND IN THE DATABASE".
The issue was reproducible in the customer site with the following steps:
1. Open the PeopleSoft login page.
2. Observe the error in the browser.
Changes
The environment with the issue was refreshed from Production.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |