E-WF: Worklist Navigator '+' Drill-down Button Not Expanding and Unresponsive After PeopleTools 8.59 Upgrade
(Doc ID 2950294.1)
Last updated on AUGUST 28, 2023
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.59 and laterInformation in this document applies to any platform.
Symptoms
After upgrading from PeopleTools 8.59.06 to 8.59.15, users are not able to access their Worklist Navigator items from the Navigator Homepage. There are no errors. No response when clicking the '+' button. Same issue when using any browser, Chrome, Firefox, Edge.
Environment
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PeopleTools: 8.59.15
Application: CS 9.2 PUM Image 25
Sample Replication
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1. From the HomePage, access the Navigator Bar and navigate to Worklist > Workflow Navigator
2. Click the '+' to expand the navigator tree branch/branches.
3. Issue occurs - nothing happens, it's unresponsive and the navigation tree does not expand.
Changes
Upgrading to 8.59.15.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |