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E-WF: Worklist Navigator '+' Drill-down Button Not Expanding and Unresponsive After PeopleTools 8.59 Upgrade (Doc ID 2950294.1)

Last updated on AUGUST 28, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.


After upgrading from PeopleTools 8.59.06 to 8.59.15, users are not able to access their Worklist Navigator items from the Navigator Homepage. There are no errors. No response when clicking the '+' button. Same issue when using any browser, Chrome, Firefox, Edge.

PeopleTools: 8.59.15
Application: CS 9.2 PUM Image 25

Sample Replication

1. From the HomePage, access the Navigator Bar and navigate to Worklist > Workflow Navigator
2. Click the '+' to expand the navigator tree branch/branches.
3. Issue occurs - nothing happens, it's unresponsive and the navigation tree does not expand.


 Upgrading to 8.59.15.


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