My Oracle Support Banner

HCM 9.2: When Generating the Offer Letter, the Error occurs: "Error creating directory /files/XMLP/: No such file or directory.(2,827) PSXP_RPTDEFNMANAGER.ReportDefn.OnExecute" (Doc ID 2951057.1)

Last updated on MAY 26, 2023

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When attempting to Generate an Offer Letter, the following error occurs:

Steps to replicate the issue:
1. Use the Prepare Job Offer page (HRS_APP_RCMNT) to create and manage a job offer.


Select Other Actions > Recruiting Actions > Prepare Job Offer on any of the following pages:

  Manage Job Opening page: Applicant tab

  Manage Applicant page: Applicant Activity page: Current Status section

  Search Applications

  Manage Application

When an offer already exists, you can also click the Edit Offer link on the Manage Application page: Interview tab.
2. Within the Offer Letter grid, select a Letter Template and click on Generate Letter.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.