My Oracle Support Banner

Submit Button Active on Event Date Page of Life Event if Employee Returns to the Step a Second Time (Doc ID 2951598.1)

Last updated on JUNE 22, 2023

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

After an employee submits the Event Date in a Life Event, he/she navigates to another step and then returns to the Event Date step. The Submit button is again active although the date has already been submitted.

Steps to reproduce the issue:

     1. Employee begins Life Event (Navigation: Employee Self Service home page > Benefit Details tile > Life Events tile).
     2. Employee submits Event Date.
     3. Employee moves to another step.
     4. Employee returns to the Event Date step.
     5. See that the Submit button is again active.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.