E-PIA: When Accessing the Saved Process or Report Page from Saved Favorite, it Takes the User to the Run Control Search Page, not the Saved Run Control Page (Doc ID 2952138.1)

Last updated on JUNE 02, 2023

Applies to:

Symptoms

When accessing the saved process or report page from saved favorite, it takes the user to the run control search page, not the saved run control page.

The issue can be reproduced at will with the following steps:

1. Log into PIA.

2. Navigate to Payroll for North America > Payroll Processing USA > Produce Payroll > Calculate Payroll.

3. Click on search to select an existing Run Control ID, or create a new Run Control ID.

4. Once on Calculate Payroll process page, click "Add to Favorites". Enter the description of the Favorite being saved.

5. Click on Home, and try accessing "Calculate payroll" from the saved favorite.

6. Observe that the user is taken to the Calculate payroll process, or report page instead of the Run Control page.

Cause

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